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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Coordinate rehabilitation or return to work process
   • Ensure consultation occurs between rehabilitation provider and treating doctor, relevant managers and employee
   • Coordinate job redesign, reduced hours and alternative according to medical advice
   • Design a return to work program
   • Obtain approval for return to work program by relevant managers
   • Coordinate return to work program with employee
   • Coordinate risk analysis in relation to proposed program and mitigate risk where appropriate
   • Commence program as close to the time of the accident or illness, as possible
2. Monitor rehabilitation return to work program
   • Encourage regular communication between provider, supervising manager and employee
   • Coordinate regular contact and support between provider and employee
   • Identify breaches of the return to work program and suggest remedial action
   • Refer return to work program to workers compensation authorities where breaches occur
   • Modify return to work program, where required
   • Evaluate each rehabilitation or return to work program at its conclusion and suggest recommendations for system improvement

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

on at least two occasions process a workers compensation claim

on at least two occasions coordinate the rehabilitation or return to work process for an individual.

In the course of the above, the candidate must:

process sick leave claims

coordinate rehabilitation needs and return to work program including

identifying breaches

liaising between the claimant, workers compensation authority, rehabilitation provider, doctor and workplace

determining the extent to which the program meets its objective in respect to timeframes, success rates, cost and impact on the organisation

assist in conducting a risk analysis of a return to work program and mitigate identified risks including

apply relevant legislation to return to work programs.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key aspects of rehabilitation concepts and return to work procedures

relevant legislation from all levels of government that affects rehabilitation and return to work programs

role of Workers’ Compensation authorities and tribunal procedures

methods to process claims.

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